How to apologize for a late payment

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• When times are tough, sometimes payments get delayed. We’ve all been there, friend.
• The important thing is to acknowledge the late payment and be clear about when you can make it.
• It’s also a good practice to apologize when making the payment if the payment is late.

Talking Points

• Hi <name>, I have just sent you my payment via <Venmo, Apple Pay, etc.>. Please accept my sincere apologies for the delay and know that I’m taking several steps to ensure my payments are on time going forward.
• Thank you again for your patience and understanding.