“I love deadlines. I love the whooshing sound they make as they go by.” – Douglas Adams
Start Here
Acknowledge the Delay
Provide a Brief Explanation
Express Sincerity
Affirm Their Importance
Commit to Improvement
Offer Assistance:
Thank Them for Their Understanding
Close on a Positive Note
Talking Points
<Name>, I’m terribly sorry for my delayed reply.
Please forgive my tardy response.
I realize my response took longer than expected, and I appreciate your patience. Your time is valuable, and I'm sorry for any inconvenience my delay may have caused.
Due to unforeseen circumstances that required my immediate attention, I could not respond as promptly as I would have liked. I'm committed to ensuring this is an exception rather than the norm.
I deeply value our communication and regret any disruption my delay may have caused to your plans or schedule.
Please know that your message is important to me. I'm dedicated to providing you with the attention and service you deserve.
I'm taking steps to improve my response time moving forward, ensuring that we can maintain smooth and timely communication.
Now that I'm fully attentive to our conversation, I'm here to address any concerns or questions you might have. How can I assist you today?
Thank you for your understanding and patience. It's greatly appreciated and doesn't go unnoticed.
I look forward to our continued conversations and to making positive strides in our communication. Let's keep the lines open and constructive.
