How to Apologize for the Inability to Pay
Man can't live on bread alone.
Start Here
Be honest and transparent - tell them as soon as you know you will not be able to pay on time.
Don’t overshare - unless they ask for a reason, they don’t care.
Have a plan - be sure you tell them what you can do and when you can do it.
If the person to whom you owe money is a friend or personal connection, tell him or her in person or over the phone — not in text. Expect them to react negatively no matter how you deliver the message. This can bring out feelings of betrayal, anger, and anxiety. Money is always a sensitive topic.
Pay them back, and when you do, repeat your apology.
Talking Points
Hi <Name>, I’m calling because I’m sorry to tell you that I will not be able to pay you back/ pay the bill by the time we agreed.
My deepest apologies, but I am unable to pay you by the due date.
Is there a way you can work with me on extending the deadline?
I can pay $X now and the rest by <date>.
You have every right to be angry or disappointed and I’m truly sorry for being unable to meet my commitment.
I’m doing everything I can to correct this mistake and pay your back in full [or with interest] by <date>.
I’m so sorry again for this. Thank you for understanding.
